Very friendly receptionist! She is so warm and kind (woman with short reddish hair). She makes me feel very welcome. Princey the hygienist is fantastic and gentle. She was especially good with my daughter who has a fear of the dentist. She makes her feel relaxed and safe. Dr Jayne is wonderfully friendly and efficient . She prefers to do fillings without freezing if you are able to tolerate it. Otherwise let her know you need freezing if you cannot and she will administer it. She also gave me a referral to one of the best oral surgeons in Hamilton for my wisdom teeth extractions who did a fantastic job. Dr Kamal is a great dentist as well and he is also very friendly and professional.